SHIPPING & RETURNS
Lead Times define the estimated average amount of time required to prepare the item for shipping and may vary depending on product, volume of current orders, and/or build schedules. This includes fabrication, powder coating, packaging, and other preparation. Lead Times DO NOT include shipping transit times. All parts will be shipped as soon as possible after the initial Lead Time using your selected shipping method. If you select any form of expedited shipping, parts will be shipped via this method after Lead Time processing is complete.
Please allow adequate time for orders to be recieved, built, powder coated, packaged, and shipped, as is appropriate for the items selected in accordance with their current estimated lead times.
Standard Shipping: S3 Power Sports has selected FedEx and USPS as our preferred small package carriers, and Old Dominion Freight as our preferred large package carrier. In an effort to provide the best service and experience to our customers, S3 Power Sports may change carriers, or use a different carrier, if appropriate for the situation.
Average Shipping Transit Map
via FedEx Ground
International Shipping: S3 Power Sports only charges base shipping rates when processing International Orders. After the initial transaction, customers are responsible for any additional duties, taxes, and fees that apply to shipments outside the United States.
Flat Rate and Free Shipping: We offer Flat Rate and Free Shipping on a variety of items, including most of our S3 Power Sports Parts, our S3 Power Sports brand Titan Axles and Titan Bushings, and many 3rd party vendors. These methods are only valid to the 48 contiguous United States of America and include regular Ground Shipping methods; Freight Shipping methods are excluded. All other locations and shipping methods will be subject to regular carrier shipping rates and fees.
All shipping quotes include applicable handling. Merchant Fees are automatically applied to every order and equate to approximately 3% of the total order value. These are convenience fees charged by the payment processor that allow us to process your Credit Cards, Debit Cards, and other forms of payment.
Orders over $500 may require a signature for delivery. This greatly aides in the claims process should a package ever become lost or stolen. When dealing with high-value shipments, signature confirmation ensures peace of mind that packages will arrive as intended.
Changes / Delays: If there are any changes or delays in order processing (production, shipping, etc.), you will be contacted by either phone or email with an updated estimated delivery time.
S3 Power Sports is not responsible for delays in transit times.
Cancellation Policy: Orders may be cancelled at any point after initial confirmation until the order has shipped. Cancellations will be processed as returns and are subject to the full Return Policy (see below).
Return Policy & Fees: Items may be returned up to 30 Days from Receipt. Items must be in new condition and never installed. All items will be returned for their full purchase value less 6% Credit Card Transaction Fees.
Additional Return Fees: The following circumstances impact S3 Power Sports' Return Policy and incur additional fees:
If fabrication has started or been completed, a 20% Re-Stocking Fee will be charged instead of the 6% Credit Card Transaction Fees.
If the order has shipped, initial shipping costs will not be returned and customer is responsible for return shipping (both packaging and payment) to the address provided by S3 Power Sports.
Items must be in new condition, never installed, and un-damaged. If not, items may be returned at S3 Power Sports discretion, but the value of costs to return the item to new conditions will be deducted from the return value. Costs may include powder coating, re-fabrication or repair, replacement of missing hardware, etc.
Customer must contact S3 Power Sports for a Return Merchandise Authorization (RMA) number. This number will be the same as your original invoice number.
The RMA number must be clearly written on the outside of the package.
Customer contact information and shipping information must be provided in the box.
- Return the item to:
- S3 Power Sports RETURN
- 1918 Barton Dr
- Shreveport LA, 71107
Customer is responsible for return shipping (both return packaging and payment).
Upon receipt of the package, S3 Power Sports will inspect the item to confirm it meets all requirements for return and immediately contact you for any additional information.
Once the return has processed, please allow 3 - 5 Days for the transaction to post back to your account.
S3 Power Sports' warranty is a reflection of our confidence in the parts we manufacture. We thoroughly test all our parts to ensure our customers receive the strongest and best engineered product we can provide. All of our parts carry a LIFETIME STRUCTURAL WARRANTY and we guarantee them against manufacturing defects. Warranty is valid through the original purchaser only.
S3 Power Sports stands behind all the products we fabricate and we guarantee them against manufacturing defects. However, we are not responsible nor do we accept liability for breakage or failure of parts as a result of the following conditions:
Items expected to degrade per their function and replaced as part of regular maintenance. Examples: bearings, ball joints, bushings, etc.
Axles: S3 Power Sports lift kits may include, or optionally be upgraded to include, Titan Axles, RCV Axles, or Gorilla Axles. Please refer to these items individual Manufacturer Warranties for coverage. Additional Information
Modification / Aftermarket Parts
Vehicle modifications are done at your own risk, and we do not accept any responsibility for damages caused by vehicle modifications. S3 Power Sports is not liable for damages to user or equipment as a result of vehicle modifications. Modifications to vehicles may create dangerous situations and are done at the risk of the user. The user hereby expressly assumes all risks associated with any such modifications.
All Fabrication Parts: We work hard to design S3 Power Sports parts to be the most reliable parts in the worst conditions. However, operating S3 parts outside of their design parameters may result in damage to the vehicle or injure passengers. Please ensure proper installation of all aftermarket parts and research proper safety techniques.
Lift Kits: Our lifts are engineered for abuse in deep mud and water! They are not built for runs at high speed, long distance runs, jumping, or hard cornering. Operating S3 Lift Kits outside of their design intentions may result in damage to the vehicle or injure passengers. High speeds may also void the warranty of your CVs. Please research proper driving styles with big lifts before purchasing.
All warranty axles must be sent in for proper review by S3 Power Sports to confirm the failure has not occurred for reasons including but not limited to the following: improper installation, neglected maintenance, abnormal abuse, or over extension. Warranties are made at the discretion of S3 Power Sports. Warranty does not cover "clicking" or "popping" axles, cosmetic defects, or any other items that do not directly affect the proper operation of the axle. All terms and conditions are subject to change as seen fit by S3 Power Sports.
S3 Power Sports' TITAN AXLES are warrantied to the original purchaser with provided proof of purchase. We offer a 1 year $50 replacement warranty on all breakage excluding boot or band clamp failure beginning the day of the purchase.
Titan X Axles
S3 Power Sports' TITAN X AXLES are warrantied to the original purchaser with provided proof of purchase. We offer an 18 month $50 replacement warranty on all breakage excluding boot or band clamp failure beginning the day of the purchase.
S3 Power Sports lift kits may include, or optionally be upgraded to include, RCV Axles or Gorilla Axles. These items are excluded from S3 Power Sports Lifetime Structural Warranty and are instead subject to their individual Manufacturer Warranties:
- Extended Length Axles: Lifetime Rebuild Program - Cost of rebuild will vary depending on extent of failure
- Stock Length Axles: 1 Year Limited Warranty
- All Axles: Limited Lifetime Warranty; excludes replacement Boots
For complete covered specifications, Contact Us
S3 Power Sports parts and parts sold by S3 Power Sports are for off road use only.
"Take off parts" or parts that are replaced in our shop will be disposed of, according to local and state laws, after 15 days of final invoice. It is the responsibility of the customer to pick them up or arrange a shipping method.
Warranties are made at the discretion of S3 Power Sports. S3 Power Sports retains the right to change warranty terms and conditions at any time.
- Customer must contact S3 Power Sports for a Return Merchandise Authorization (RMA) number. This number will be the same as your original invoice number.
- The RMA number must be clearly written on the outside of the package.
- Customer contact information and shipping information must be provided in the box.
- Return the item to:
- S3 Power Sports WARRANTY
- 1918 Barton Dr
- Shreveport LA, 71107
- Customer pays for return shipping.
- Upon receipt of the package, S3 Power Sports will inspect the item to confirm it meets all requirements for warranty and immediately contact you for any additional information or the $50 replacement fee (for TITAN AXLES only).
- S3 Power Sports will immediately pay to have a warranty part returned to the customer (48 contiguous United States of America only; customers in all other locations will be charged for return shipping).
If you need any further information, Contact Us